Setup takes a few minutes using your iPhone or Android phone, with no app to install.
Plug the sensor in close to your router and wait a couple minutes.
* If the sensor doesn’t connect, verify that your password and network name are correct. Move the sensor closer to your Wi-Fi router to improve signal strength.
* Most routers use one network name and password for both 2.4 GHz and 5 GHz, so your usual password will work. If your router has a separate 2.4 GHz or guest network with its own password, you can find it by logging into your router.
Most setups work first time. If yours doesn’t, one of these is usually the reason.
You can usually change these in your router’s app or settings page. If you’re not sure how, your internet provider can help.
Still stuck? Contact us and we’ll help.
No, like many consumer connected devices, our Activity and Sleep sensors only connect on 2.4 GHz home networks.
From the Activity Sensor Settings menu on your phone or desktop dashboard page, select Email Alerts On/Off. This opens a dialog box that allows you to toggle Inactivity alerts On/Off. The inactivity alert period can be changed from the default 12 hours to a 6–24 hour period.
To send alerts to up to two more people, select Add Email Recipients from the same menu.
Push notifications make your phone sound and show an alert as soon as an Activity Sensor alert goes out, so you notice it even when an email sits unread. They go to one phone per account and cover all your sensors. Email alerts continue as before.
From a computer: on your dashboard, select Email Alerts On/Off from the Settings menu and check Send push notifications to your phone. Scan the QR code that appears with your phone’s camera, sign in on your phone, and tap Turn on push notifications, then Allow.
From your phone: open the same box on your phone, check it, tap Save Changes, then Allow.
iPhone: push notifications need iOS 16.4 or later and work only from the Home Screen. In Safari, tap Share, then Add to Home Screen. Open ESP32 Services from that icon, sign in, and finish from Email Alerts On/Off.
Samsung Galaxy phones: Samsung shows website notifications without a pop-up until you allow it, once. Open Settings, then Notifications, then Advanced settings, and turn on Manage notification categories for each app. Then tap Send test, pull down the notification list, press and hold the test notification and tap the gear icon. Open Notification categories, tap dashboard.esp32services.com, and turn on Alert and pop-ups.
Tap Send test to check that your phone sounds and shows the alert. If it stays silent, make sure Do Not Disturb is off and that notifications for the site are allowed in your phone’s settings. On other Android phones, turning on Pop on screen for these notifications shows them as a banner.
Every sensor comes with a 30-day money-back guarantee and a 1-year limited warranty.
30-day money-back guarantee. If you’re not satisfied for any reason, contact us within 30 days of delivery for a full refund. We’ll send a prepaid mailing envelope.
1-year limited warranty. If your sensor stops working because of a defect in materials or workmanship within one year of the shipping date, we’ll replace it free of charge. This warranty doesn’t cover accidental damage, water damage, misuse, or modifications to the device.
To make a claim, contact us with your order number.